Do you have a question? We may have the answer. Go ahead, ask us anything!

Unable to log into your account in the new catalog?

Your PIN is the last four digits of the phone number connected to your account.


Frequently Asked Questions (FAQs)

Ask KDL Email Service
Submit a question via email

Available anytime.
Please allow 1–2 business days for a response.

Ask KDL Live Chat
Ask us via webchat

Available during Patron Services open hours:
Monday–Thursday, 8 a.m. to 8 p.m.
Friday, 8 a.m. to 6 p.m.
Saturday, 9:30 a.m. to 5 p.m.
Sunday, 1 p.m. to 5 p.m.
(Closed Sundays in summer)